Refund policy

Last updated: October 22, 2026

Please read this policy before you buy. All sales are final, with one exception: items that arrive damaged or defective.

Returns and refunds

We do not accept returns or offer refunds once a purchase has been made. Please check the product details and specifications carefully before you order.

Damaged or defective items

If your item arrives damaged or defective, tell us within 48 hours of delivery. Email us with the following:

1. Your order number
2. Clear photos of the item and the damage
3. A short description of the problem
4. An unboxing video. Record yourself opening the parcel, without cuts, from the sealed package to the item.

We review each case. Where the damage is confirmed, we may offer a replacement or repair, at our discretion.